Go to Promethean Planet or www.prometheanplanet.com

Sign in

Unplug cable to board and hub

Click on Support

Under software click Activinspire

Click download

Choose Us English

Download for windows

If this comes up click download file

Click save

Save to desktop

Click run

Click yes if this pop up appears

Click next

Click full install

Click next

Click next

Click I accept and next

Click next

Click install

it should start installing

Click yes I want to restart my computer and next

Replug the Promethean cord and hubs

Restart computer. Go to the control panel look at the screen to see if the new drivers and updates are visible.