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Find out the staffs or departments involved in the process or function, and listed them in the left side of the page or above
Lists the steps in the process through brainstorming.
Exploring these treatments, and placed in the proper lane.
Discuss how to improve workflow.
Department Dimension should be divided by the department or responsibility. Point out which department is in charge of completing the activity.
Phase Dimension should be divided by the task stages. Each process is consisted with the different stages.
Activities within each grid should be implemented by the department at that stage.